? Customer Support
We're Here to Help — Anytime, Anywhere
At [Your Company Name], customer satisfaction is at the heart of everything we do. Whether you need help tracking a shipment, resolving a delivery issue, or understanding our services, our dedicated Customer Support team is ready to assist you — quickly, clearly, and professionally.
? How We Support You
✅ 24/7 Assistance
We offer round-the-clock support via call, email, chat, and WhatsApp — so help is always just a click or call away.
✅ Multi-Channel Support
Choose your preferred method:
- Call Center – Talk to a live agent
- Live Chat – Instant help on our website/app
- Email Support – Get detailed responses within hours
- WhatsApp Support – Fast, on-the-go answers
- Help Center (FAQs) – Instant self-help for common queries
✅ Trained Professionals
Our agents are trained to handle:
- Tracking & delivery status
- Pickup scheduling
- Address changes or delivery reschedules
- Claims & refund queries
- Service feedback or complaints
? Common Support Topics
- ? Where is my parcel?
- ?️ How do I update my delivery address?
- ? Can I schedule or reschedule a pickup?
- ? How do I claim a refund or file a complaint?
- ? How do I get a shipping invoice or proof of delivery?
? Our Contact Info
- ? Customer Helpline: [Your Number]
- ? Email: [Your Support Email]
- ? Live Chat: Available on website/app
- ? WhatsApp Support: [Your WhatsApp Number]
⏰ Support Hours: 24x7 for tracking & general queries
? Business support available: Mon–Sat, 9:00 AM to 8:00 PM
? We Value Your Trust
At [Your Company Name], we’re not just delivering parcels — we’re building relationships. If something goes wrong, we don’t hide. We listen, act fast, and follow up to ensure you’re always satisfied.
➡️ Have a question or concern? Reach out now — we’re ready to help.